This custom neon sign features the original logo text "RWU SWIM" set in the Northwell font and rendered in Ice Blue. The left-aligned lettering offers a sleek, contemporary look that works well in studios, gyms, or display areas. The specified size is 20 inches tall (50 cm) with overall dimensions listed as 50 cm by 51 cm (approximately 20 by 20 inches). The backboard is cut to shape to match the design, producing a clean silhouette that fits tight spaces.
Indoor use only; the product is not waterproof. By default, there are no heart or star embellishments, preserving the original logo text and shape for a focused display.
Custom-made LED Neon Sign (Neon Flex Technology)
LED lifespan: up to 50,000 hours
Shipping Policy – CustomNeonStudio
At CustomNeonStudio, we’re dedicated to brightening your world with high-quality, custom-made LED neon signs. Each piece is carefully crafted and delivered with care to ensure you receive a product that shines as beautifully as it’s designed.
Once your order ships, you’ll receive an email with your tracking number and a link to monitor your package’s journey.
Please double-check your shipping information before completing checkout.
We take packaging and handling seriously to minimize risk during transit.
For any questions regarding your order or shipping, please reach out to us at support@customneonstudio.com.
Our customer service team is here to help ensure your CustomNeonStudio experience is smooth and satisfying from start to finish.
Return & Refund Policy – CustomNeoStudio
At CustomNeoStudio, we want you to love your neon sign! However, we understand that sometimes things don’t go as planned. This Return & Refund Policy outlines how we handle returns, refunds, and exchanges to ensure a seamless experience for our customers.
By purchasing from customneonstudio.com, you agree to the terms of this policy.
We take great care in packaging and shipping our products. However, if your neon sign arrives damaged or defective, we are here to help.
If you receive the wrong neon sign (incorrect color, size, design, etc.), we will make things right.
Because our neon signs are custom-made to order, we do not accept returns for change of mind or personal preferences once your order is placed. Please ensure you are happy with your choices (design, color, size) before confirming your order.
If your order is eligible for a refund (damaged, defective, or incorrect items), the following applies:
For eligible returns, please follow these steps:
We do not offer direct exchanges, but if you received the wrong product, we will arrange a replacement at no additional cost. Simply follow the steps above to report the issue.
Once your package is marked as delivered by our carrier, we are no longer responsible for any loss or theft that occurs. If you believe your package was lost in transit, please contact the carrier (DHL, DPD, UPS) immediately using the tracking number provided. We are not liable for packages that are lost or stolen after delivery.
If you have any questions or need assistance with returns or refunds, please contact us at:
Representative Office: 1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110, United States
Branche Office: C01-L12, New Urban Area, Duong Noi, Ha Dong, Hanoi, 100000, Vietnam
Factory: Room 601, Building 1, No. 61, Gongaoheng Second Road, Sainiupi Village, Dalang Town, Dongguan City, China
Phone : +1 213 419 4504
Email: support@customneonstudio.com
Response Time: We strive to respond to all inquiries within 24–48 hours.
By purchasing from customneonstudio.com, you agree to our Return & Refund Policy. We are here to ensure your satisfaction and will do our best to make sure your experience is as bright and colorful as our neon signs!