Tracking Order

To track your order, enter your Tracking Number in the box below and press TRACK.

Your tracking number is emailed to you as soon as your order ships. Please allow up to 48 hours after dispatch for the carrier to publish the first scan. We ship with DHL, FedEx, UPS, TNT and YunExpress, depending on destination and package size.

Can't find your order, or tracking hasn't updated in several days? Email us at support@customneonstudio.com with your order number and we'll look into it with the carrier. We reply to all messages within 24–48 hours.