Product Details
xPersonalized memorial photo night light are a beautiful way to commemorate your loved ones who have passed away and keep them close to your heart. These lights are crafted with care and can be personalized with your loved one’s name, photo, or date of birth and death. Whether you put them on your table, or your desk, these photo night light will remind you of the happy times you shared with your loved one and the joy they brought to your life. Personalized memorial lights are more than just night lights, they are expressions of your love and grief.
If you want to show your support and sympathy to someone who has lost their loved one, you may want to give them a personalized memorial night light as a gift. This gift will let them know that you care and that you remember their loved one too. A personalized memorial plaque will also help them honor their loved one’s memory and celebrate their life. You can personalize the night light with their loved one’s name, photo, or a heartfelt message. You can also pick a design that matches their loved one’s personality, hobbies, or interests. They will surely touch their heart and soul.
If you want to show your support and sympathy to someone who has lost their loved one, you may want to give them a personalized memorial night light as a gift. This gift will let them know that you care and that you remember their loved one too. A personalized memorial plaque will also help them honor their loved one’s memory and celebrate their life. You can personalize the night light with their loved one’s name, photo, or a heartfelt message. You can also pick a design that matches their loved one’s personality, hobbies, or interests. They will surely touch their heart and soul.
MESSAGE: I Am Always With You.
PRODUCT DETAILS:
- Material: Acrylic and LED light
- Size: 8 inches.
- Have a switch for easy on/off and brightness adjustment.
- Printed on 1 side.
- Wall charger is NOT included. It works with desktop computers, laptops, and power banks with USB input.
- Please allow about 0,5 - 1 inch differences due to manual measurement.
Additional Information
xAdditional Information
Product Type
Custom-made LED Neon Sign (Neon Flex Technology)
Materials
- High-quality LED neon flex tubing
- Clear acrylic backing (cut to shape or rectangular)
- Energy-efficient LED modules
- Silicone insulation for safety and durability
Power & Voltage
- Input Voltage: AC 110–240V (compatible worldwide)
- Output Voltage: DC 12V
- Power Source: Plug-in adapter (included)
Brightness & Light Color
- Bright, even illumination with no hot spots
- Wide range of color options available
- Optional dimmer control (if selected)
Size & Customization
- Size based on your custom selection
- Scale adjusted proportionally to design
- Custom text, logos, symbols, or graphics supported
Mounting Options
- Pre-drilled holes for wall mounting
- Hanging kit available (chains or wire)
- Desktop stand option (for small signs)
Usage
- Indoor use recommended
- Suitable for bedrooms, living rooms, offices, cafés, studios, events, and storefront décor
Energy Efficiency
- Low power consumption
- Heat-free operation
- Designed for long-term daily use
Lifespan
LED lifespan: up to 50,000 hours
Safety
- Low-voltage, safe to touch
- No glass, no gas, no mercury
- Silent operation
Production & Shipping
- Made to order
- Production time: typically 3–5 business days
- Secure packaging to prevent damage during transit
What’s Included
- Custom LED neon sign
- Power adapter
- Installation accessories
- Optional remote dimmer (if selected)
Care Instructions
- Clean with a soft, dry cloth
- Do not bend or twist neon tubing
- Avoid exposure to moisture or direct heat
Important Notes
- Each sign is handmade; minor variations may occur
- Colors may appear slightly different depending on screen settings
- Custom products are non-returnable unless damaged or defective
Shipping Policy
xShipping Policy – CustomNeonStudio
At CustomNeonStudio, we’re dedicated to brightening your world with high-quality, custom-made LED neon signs. Each piece is carefully crafted and delivered with care to ensure you receive a product that shines as beautifully as it’s designed.
Processing Time
- 3–5 business days for processing and production.
- Each neon sign is custom-made by our skilled production team in China to ensure top quality and attention to detail.
- During busy seasons or holidays, processing may take slightly longer.
- Need your order sooner? Please contact our team — we’ll do our best to assist with rush requests when possible.
Shipping Origin & Coverage
- Our store is based in Vietnam, and all products are shipped directly from our production facility in China.
- We currently ship to customers across the United States.
Shipping Time
- Estimated delivery time: 7–15 business days after processing.
- Delivery times may vary depending on destination, customs clearance, and courier schedules.
- We work with trusted international carriers, including DHL, FedEx, TNT, and UPS, to ensure safe and reliable delivery.
Free Shipping
- We offer Free Standard Shipping on all orders to the United States — no minimum purchase required.
- All orders come with tracking information for full transparency and peace of mind.
Order Tracking
Once your order ships, you’ll receive an email with your tracking number and a link to monitor your package’s journey.
Incorrect or Incomplete Address
Please double-check your shipping information before completing checkout.
- Orders returned due to incorrect or incomplete addresses may require an additional reshipping fee.
- CustomNeonStudio is not responsible for delays or losses caused by inaccurate address details.
Damaged or Lost Packages
We take packaging and handling seriously to minimize risk during transit.
- If your item arrives damaged, please contact us at support@customneonstudio.com within 48 hours of receiving your package.
- Include clear photos of the product and packaging for quick resolution.
- If your package is lost in transit, contact us and we’ll assist with tracking or replacement options.
Customer Support
For any questions regarding your order or shipping, please reach out to us at support@customneonstudio.com.
Our customer service team is here to help ensure your CustomNeonStudio experience is smooth and satisfying from start to finish.
Return & Refund Policy
xReturn & Refund Policy – CustomNeoStudio
At CustomNeoStudio, we want you to love your neon sign! However, we understand that sometimes things don’t go as planned. This Return & Refund Policy outlines how we handle returns, refunds, and exchanges to ensure a seamless experience for our customers.
By purchasing from customneonstudio.com, you agree to the terms of this policy.
1. Custom-Made Products
- All our neon signs are custom-made to order, which means they are specifically designed and produced based on your preferences.
- As such, we do not accept returns for products that you have ordered unless they arrive damaged, defective, or incorrect.
- Please ensure that you select the correct design, color, and size before completing your order.
2. Damaged or Defective Products
We take great care in packaging and shipping our products. However, if your neon sign arrives damaged or defective, we are here to help.
Steps for Reporting Damaged or Defective Products:
- Inspect your product: Upon receiving your order, immediately check your neon sign for any damages.
- Contact us within 7 days: If your product is damaged or defective, please reach out to us within 7 days of delivery by emailing support@customneonstudio.com. Include:
- Your order number.
- Photos and/or videos clearly showing the damage or defect (both the packaging and the product).
- Return or Replacement: Once we’ve reviewed the issue, we will offer you a replacement or a full refund, depending on the situation. We will cover all return shipping costs for damaged or defective items.
3. Incorrect Products
If you receive the wrong neon sign (incorrect color, size, design, etc.), we will make things right.
Steps for Reporting Incorrect Products:
- Notify us within 7 days: Contact us at support@customneonstudio.com within 7 days of receiving the wrong product.
- Provide details: Include your order number and photos showing the incorrect item you received.
- Return & Refund/Replacement: We will either issue a full refund or send you the correct item, depending on your preference. We will also cover return shipping costs.
4. Returns for Change of Mind
Because our neon signs are custom-made to order, we do not accept returns for change of mind or personal preferences once your order is placed. Please ensure you are happy with your choices (design, color, size) before confirming your order.
5. Refunds
If your order is eligible for a refund (damaged, defective, or incorrect items), the following applies:
- Refund Method: Refunds will be issued to the original payment method used at checkout (e.g., credit card, PayPal).
- Processing Time: Once the return has been approved and received (if applicable), we will process your refund within 5–7 business days.
- Partial Refunds: In certain cases (such as when only part of the order is returned), we may issue a partial refund based on the product returned.
6. Order Cancellations
- Before Production: You may cancel your order within 12 hours of placing it.
- After Production Begins: Once production has started, cancellations are not possible. Please review your order carefully before confirming your purchase.
7. How to Return a Product
For eligible returns, please follow these steps:
- Contact Us: Email support@customneonstudio.com to notify us of your return request. Provide your order number and a clear description of the issue.
- Return Instructions: We will provide detailed return instructions, including the return address and any necessary shipping labels.
- Return Shipping: If the return is due to a damaged, defective, or incorrect product, we will cover the cost of return shipping. In all other cases, the customer is responsible for return shipping costs.
- Condition of Return: All items must be returned in their original packaging and in unused, undamaged condition.
8. Exchanges
We do not offer direct exchanges, but if you received the wrong product, we will arrange a replacement at no additional cost. Simply follow the steps above to report the issue.
9. Shipping Fees
- Free Shipping: We offer free shipping on all orders within the United States.
- Return Shipping Fees: In cases of damaged, defective, or incorrect products, we will cover the return shipping costs. For all other returns (e.g., change of mind), the customer is responsible for return shipping.
10. Lost or Stolen Packages
Once your package is marked as delivered by our carrier, we are no longer responsible for any loss or theft that occurs. If you believe your package was lost in transit, please contact the carrier (DHL, DPD, UPS) immediately using the tracking number provided. We are not liable for packages that are lost or stolen after delivery.
11. Customer Support
If you have any questions or need assistance with returns or refunds, please contact us at:
Representative Office: 1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110, United States
Branche Office: C01-L12, New Urban Area, Duong Noi, Ha Dong, Hanoi, 100000, Vietnam
Factory: Room 601, Building 1, No. 61, Gongaoheng Second Road, Sainiupi Village, Dalang Town, Dongguan City, China
Phone : +1 213 419 4504
Email: support@customneonstudio.com
Response Time: We strive to respond to all inquiries within 24–48 hours.
By purchasing from customneonstudio.com, you agree to our Return & Refund Policy. We are here to ensure your satisfaction and will do our best to make sure your experience is as bright and colorful as our neon signs!
- Choosing a selection results in a full page refresh.