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Custom LED neon signs are designed to be visually striking, energy-efficient, and long-lasting. However, proper installation and routine care are essential to ensure safety, optimal performance, and extended product lifespan.

This guide from Custom Neon Studio provides clear, step-by-step instructions on how to install your neon sign correctly and how to care for it over time.

1. Before You Begin Installation

Before installing your neon sign, please review the following:

• Ensure the power source matches the sign’s voltage requirements.

• Confirm that the installation surface (wall, ceiling, or frame) is solid and clean.

• Carefully unpack the sign and check that all components are included:

  • LED neon sign mounted on an acrylic backing

  • Pre-drilled mounting holes

  • Screws, wall anchors, or hanging kit (if ordered)

  • Power adapter and optional dimmer/remote

If any component appears damaged during shipping, do not install the sign. Contact support@customneonstudio.com immediately for assistance.

2. Installation Methods

a. Wall-Mounted Installation (Most Common)

This method is ideal for homes, offices, retail spaces, and restaurants.

Steps:

1. Hold the sign against the wall and mark the mounting hole positions.

2. Drill holes at the marked points and insert wall anchors if required.

3. Align the sign and secure it using screws through the acrylic backing.

4. Ensure the sign is level before fully tightening the screws.

5. Plug the power adapter into a grounded outlet.

Tip: Do not overtighten screws, as excessive pressure may damage the acrylic backing.

b. Hanging Installation (Optional)

Suitable for windows, events, or spaces where wall drilling is not preferred.

Steps:

1. Attach the hanging wires or chains to the designated holes.

2. Secure hooks to the ceiling or frame structure.

3. Hang the sign evenly to maintain balance.

4. Connect the power supply and test the sign.

c. Shelf or Free-Standing Display

For smaller neon signs, placing them on shelves, counters, or display units is a convenient option.

• Ensure the sign is positioned on a stable, flat surface.

• Keep the power cable neatly arranged to avoid strain or tripping hazards.

3. Power and Usage Guidelines

• Use only the original power adapter provided with the sign.

• Avoid using extension cords unless absolutely necessary.

• If your sign includes a dimmer, adjust brightness as needed to reduce energy consumption and extend LED lifespan.

• Indoor neon signs should not be exposed to moisture unless specifically designed for outdoor use.

4. Routine Care and Cleaning

Proper care will keep your neon sign looking bright and new.

a. Cleaning Instructions

• Turn off and unplug the sign before cleaning.

• Use a soft, dry microfiber cloth to remove dust.

• For deeper cleaning, lightly dampen the cloth with water.

• Do not use alcohol, chemical cleaners, or abrasive materials.

b. Dust Prevention

Regular dusting prevents buildup that may reduce brightness over time, especially in commercial environments.

5. Maintenance and Longevity

LED neon signs require minimal maintenance, but the following practices are recommended:

• Avoid bending or pulling the LED tubing.

• Do not modify wiring or power components.

• Keep the sign away from excessive heat sources.

• If the sign is not in use for long periods, unplug it from the power source.

With proper installation and care, Custom Neon Studio LED neon signs typically offer up to 50,000 hours of use.

6. Storage and Transportation

If you need to relocate or store your neon sign:

• Disconnect all power components.

• Wrap the sign using soft protective materials.

• Store in a dry, temperature-controlled environment.

• Avoid placing heavy objects on top of the sign.

7. When to Contact Support

Please contact our support team if you experience:

• Flickering or dim sections

• Power connection issues

• Physical damage to the tubing or backing

• Questions about reinstallation or relocation

Our team is ready to assist with troubleshooting and guidance.

About Custom Neon Studio

Custom Neon Studio is a global manufacturer and supplier of made-to-order LED neon signs for homes, businesses, events, and organizations worldwide. Each sign is crafted with precision, safety, and durability in mind.

Contact Information

Website: https://customneonstudio.com

Representative Office:
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, United States

Branch Office:
C01-L12, New Urban Area, Duong Noi
Ha Dong, Hanoi, 100000, Vietnam

Factory:
Room 601, Building 1, No. 61, Gongaoheng Second Road
Sainiupi Village, Dalang Town, Dongguan City, China

Phone: +1 213 419 4504
Email: support@customneonstudio.com